1 - This Distant Sales Contract Preliminary Form (“Preliminary Information”) has been prepared for the purpose of providing preliminary information on the terms and conditions of the Distant Sales Contract (“Contract”), the essential features of the product/products as well as their sale price, payment method, delivery and the right of withdrawal to the buyer (“BUYER”) whose details are provided below and who has purchased products via SUİSTE GIDA VE TEKNOLOJİ SANAYİ TİCARET LİMİTED ŞİRKETİ (“SELLER”)’s mobile application, namely Su İste. This Preliminary Information qualifies as a preliminary information form under the Consumer Protection Law No.6502 which entered into force on 28.05.2014 by being published in the Official Gazette dated 27.11.2014 and numbered 29188.
2- Details of Buyer and Seller:
| SELLER | |
| Trade Name | SUİSTE GIDA VE TEKNOLOJİ SANAYİ TİCARET LİMİTED ŞİRKETİ |
| Address (Bahçeşehir Branch) | Bahçeşehir 2.Kısım Mah. Akın Sok. No: 1 K Başakşehir/İSTANBUL |
| Head Office Address | Köyün Kendisi Sarıcaeli Küme Evler No: 305 AE Sarıcaeli Köyü, Merkez/Çanakkale |
| Telephone | +90 533 329 6050 |
| info@suiste.com | |
| Mersis No | 0782140296200001 |
| Tax Office / Tax ID No | Çanakkale Tax Office / 7821402962 |
| Trade Registry No | Çanakkale Trade Registry Directorate / 12114 |
| KEP (Registered Electronic Mail) Address | suistegidaveteknoloji@hs01.kep.tr |
| BUYER | |
| Name-Surname/Trade Name | — |
| Address | — |
| Province | — |
| Postal Code | — |
| Country | Türkiye |
| Telephone | — |
Other persons authorized to take delivery of products
Name…………Surname……
Name…………Surname……
For the purposes of this Contract, the BUYER and the SELLER shall be individually referred to as “Party” and collectively as “Parties”.
3- Product Specifications:
The type, quantity, brand/model, color, count, sales price including all taxes, payment method of the product/products are as follows.
| Product Name | Quantity | Amount |
4- Type of Delivery
Following completion of the payment transaction for the products included in Clause 3, the SELLER shall deliver such products to the BUYER’s address as specified in Clause 2.
5-Payment Method
5.1 - The price of the mentioned products shall be paid by the BUYER to the SELLER by credit card or debit card, in the electronic environment, via the payment infrastructure of the payment institution.
5.2 6- Right of Withdrawal:
The BUYER is entitled to right of withdrawal within 14 (fourteen) days as from taking delivery of the product/products subject to the contract, without having to indicate any reason and to pay any penalty.
The communication of the notice on the exercise of right of withdrawal to the SELLER’s physical address, telephone number and e-mail address, as specified in Clause 2, within 14 (fourteen) days following the delivery of the products shall suffice. For exercising the right of withdrawal, the BUYER may either use the form annexed to the Contract or make an express statement communicating its intent to withdrawal.
Within ten days at the latest as from the date which the BUYER has communicated to the SELLER the notice on its exercise of the right of withdrawal, the BUYER must return the goods to the SELLER or to its authorized person from whom the goods have been delivered. If the BUYER has failed to use the goods in compliance with their functions, technical specifications and usage instructions within the withdrawal period, they shall be liable for the change and deterioration caused in the goods.
Depreciation in the delivered goods or presence of a reason rendering their return impossible shall not constitute an impediment to exercising the right of withdrawal. However, if such depreciation or impossibility to return originates from the consumer’s fault, the BUYER agrees and declares to recompense the SELLER for the value or depreciation of the goods.
Provided the goods have been returned to the SELLER as specified above within fourteen days following the SELLER’s receipt of the notice on the exercise of the consumer’s right of withdrawal, the SELLER shall at once refund the amounts collected from the BUYER to the means of payment used by the BUYER for purchasing the products, without charging any cost or obligation thereon.
7- Products For Which Right of Withdrawal Cannot Be Exercised
As per the Distant Contracts Regulation, the BUYER cannot exercise right of withdrawal for the contracts specified below:
b) Contracts as to goods customized in line with the consumer’s requests or individual needs.
c) Contracts as to delivery of goods that are perishable or have an expiry date.
ç) From among the goods whose preservative elements such as packages, tapes, seals, bundles have been opened after delivery; contracts as to delivery of goods whose return is not appropriate in terms of sanitary concerns.
d) Contracts as to goods which blend with other products after their delivery and whose separation is not possible due to their nature.
Miscellaneous
8 - If the BUYER fails to inspect the goods at delivery and takes delivery of the same, it shall be deemed to have accepted that the product is fit and intact.
9 - In order for the delivery of the products subject to sale, the BUYER must have confirmed the Contract in the electronic environment and paid the price of goods. If the price of goods is not paid, it does not arrive at the SELLER’s accounts or it is cancelled in the bank records for any reason, the SELLER’s obligation to deliver the product shall terminate.
10 - In the case of delivery of an unpurchased product; by notifying the BUYER via telephone or e-mail, the SELLER may demand return of the product delivered to the BUYER. The BUYER shall then be obliged to return to the SELLER the goods whose price has not been paid and to have them shipped. In such case, the shipment fee shall be borne by the SELLER.
12 - If the SELLER fails to deliver the product subject to the Contract by reason of stockout or other such impossibility, force majeure and extraordinary circumstances, the SELLER shall notify such circumstance to the BUYER. In such case, the sale transaction shall be cancelled, and the amount paid as the price of goods shall be refunded to the BUYER’s credit card within the same day.
13 - The BUYER agrees and declares that both the information provided in the membership form within the Su İste mobile application and the information included in this Preliminary Information are accurate and complete, and that it is liable for all kinds of damages to arise from the inaccuracy or incompleteness of such information, and that if the SELLER incurs any damage for this reason, it will compensate for the SELLER’s damage. By pressing the confirm button below, the BUYER agrees that it has read, understood all of this preliminary information.
14 - The BUYER may communicate all kinds of questions, requests and complaints to the address in Clause 2, the e-mail address info@suiste.com and the telephone line with the number +90 533 329 6050. Additionally, the BUYER may make applications regarding its complaints and objections before the Consumer Arbitration Committee or the Consumer Court, within the monetary limits announced every year by the Ministry of Trade, at the locale where they have bought the goods or service or where their residence is situated.
-To: (In this section to be filled by the seller or provider, the seller’s or provider’s name, trade name, address, fax number, if any, and e-mail address will be included.)
-I hereby state that I exercise my right of withdrawal from the contract as to the sale of the goods or provision of the services below.
-Date of order or delivery
-Goods or service subject to right of withdrawal
-Price of goods or service subject to right of withdrawal
-Consumer’s name and surname:
-Consumer’s address:
-Consumer’s signature: (Only when sending a hard copy)
-Date:
